You've got questions about our store. Here are the answers you need.

Q.

Where can I view your flyer?

A.

If we have a current flyer, it can be found in your local newspaper on Sundays or online by clicking on Sales & Events.

Q.

Where can I find out about promotions and coupons?

A.

We advertise regularly on local network cable television and on top rated radio stations. We also have Insider Saving specials listed in the store and periodical flyers.

Q.

What is your return policy?

A.

Return Policy With Receipt:

Non-seasonal merchandise within 30 days of purchase.

Home Furnishings:
Upholstered furniture, tables, and dining sets within 48 hours of purchase/pickup.
All other home furnishings within 14 days of purchase.
Returns outside of the policy may require a restock fee.

NO returns on the following merchandise:
"As is" or Clearance price items
Perishable items
Books and publications
Floral designs
Custom framing
Cut ribbon and bows
Seasonal merchandise 3 days prior to holiday or season end

A grace period of up to 14 days is necessary for cash refunds on merchandise purchased by check. All other refunds are given by the same method of purchase.

Return Policy Without Receipt:

Exchanges for identical items (equal or lesser value)

Q.

Do you offer gift cards?

A.

Yes, we offer gift cards in any dollar amount.

Q.

How do I apply for a job?

A.

Click on "Careers" at the top of our homepage to view our current open positions.

Q.

When will I receive my furniture?

A.

Because we custom order all furniture unless you purchase a floor sample, it will take 3 to 5 weeks for your furniture to arrive.

Q.

Do you deliver furniture?

A.

Unfortunately, we are not able to deliver furniture at this time.

Q.

Do you offer custom floral design?

A.

Yes, we do. Please ask us, we will be glad to help!

Q.

Do you offer design services (decorating for events and seasons)?

A.

We don't offer design services outside of our store. But, we have many talented and creative associates capable of give you ideas for your home or garden. Feel free to bring in dimensions and photos of a challenging space you want to re-do.

Q.

Do you price match your competitors?

A.

Most of our items are not brand name and therefore can't be price matched. Our buyers regularly price check our competitors to make sure our pricing policy is very competitive.

Hours

Monday - Friday: 9 am - 8 pm
Saturday: 9 am - 6 pm
Sunday: 11am - 5 pm

Location

1602 Wabash Ave
Springfield, IL 62704
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701 S Towanda Ave
Normal, IL 61761
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4601 Sheridan Rd
Peoria, IL 61614
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3349 S US Hwy 41
Honey Creek Square
Terre Haute, IN 47802
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Contact

Springfield
Main Store - 217.787.7771
Framing Department - 217.787.7772

Normal
Main Store - 309.454.7456
Framing Department - 309.454.7457

Peoria
Main Store - 309.693.7773
Framing Department - 309.693.7774

Terre Haute
Main Store - 812.232.3211
Framing Department - 812.234.3211

info@jeffreyalans.com