Finding Your Perfect Artificial Christmas Tree - Common Questions

How long will my tree last? What if the lights go bad? How do I shape it like a pro? Sometimes finding your perfect Artificial Christmas Tree can be overwhelming, but it doesn’t have to be with your Jeffrey Alans Tree Experts! Read below for quick and easy answers to some of our most frequently asked tree questions.


HOW LONG WILL MY ARTIFICIAL CHRISTMAS TREE LAST?

A long time! With easy proper care and maintenance, your perfect Christmas tree should last up to 15 year or even longer…even if it is a prelit tree. Simply storing your tree correctly, replacing burned out bulbs, and more will ensure you and your family will be rocking around your perfect tree for years and years to come.


HOW MUCH WILL MY CHRISTMAS TREE COST

The price of your christmas tree will vary depending on a number of factors, like whether its unlit or prelit, whether it’s slim or full, and more; however, at Jeffrey Alans you’ll find one of the biggest selections around (over 200 styles!) with a range of prices to fit every budget. If you need help finding one to fit your budget and home perfectly, just grab a JA Tree Expert. They’re always on hand to help.


I WANT A PRELIT TREE…BUT WON’T THE LIGHTS GO BAD?

The reality is, it's rare for light strands to go bad; instead, it's almost always a super easy fix, like replacing burned out bulbs. Use these easy light fix tips:

  • Replace Burned Out Bulbs As They Happen: When a whole strand of lights go out, the bulbs are usually the culprit, not the strand. When individual bulbs burn out, the rest of the bulbs in the strand begin to work harder by taking on all the extra voltage. Eventually this will cause all the bulbs on the strand to burn out. Avoid this by simply replacing bulbs as they burn out.

  • Use the Right Bulbs: When replacing Bulbs, use the right voltage. You can find the correct voltage on the tag that is attached to the plug of your tree's light strand. 

  • Checking the Fuse: With most lights, it is rare you'll ever have to replace the fuse. However, large bulbs, like C7's, C9's, G40's etc, the fuse is the first thing you should check. If all the lights are out, the fuse is generally the culprit.

  • Loose or missing wires: Sometimes a bulb's wire may just be missing or pushed to the side. When this happens, the bulb will not light since the wires carry the connection. You may just need to straighten the wire, or in the case the wire is missing, replace the bulb. 

  • Use a Light Keeper Pro: This tool will help you troubleshoot any light set issues in minutes, and it is the same tool our Tree Experts use. 


WHAT IF I HAVE AN ISSUE I DO NOT KNOW HOW TO FIX MYSELF?

We’ll fix it for you!

Every tree priced 59.97 and up is guaranteed by a limited 3-year lights warranty. If lights on a section of your tree are burned out, simply bring this section into your local Jeffrey Alans and our Tree experts will troubleshoot and give you a call as soon as a solution is found.

Every tree priced 59.97 and up is also guaranteed by a 5-year parts warranty. We will replace or repair any defective parts of your Christmas tree, order any necessary replacement parts, or provide apply the full amount of your original purchase to a replacement tree.

We’re your tree experts even after you leave with your perfect Christmas tree.


I’D RATHER GO WITH AN UNLIT TREE, DO YOU HAVE THOSE AVAILABLE?

Of course! Many of our lit tree styles you’ll see on display in store come in unlit versions. Simply check the signs to see if the lit tree you see comes in an unlit version or grab a JA Tree Expert for a quick unlit tree tour.


CAN I ADD ADDITIONAL LIGHTS TO MY PRE-LIT TREE?

Absolutely. Adding additional lights to your tree is a good way to add extra glow, or even change up the look from year to year for something new. Just make sure to attach them using a separate power cord, since some trees have a maximum capacity for end to end connection, which you’ll find info for on the box of your lights.


HOW DO I SHAPE MY CHRISTMAS TREE?

Every Christmas tree needs fluffing and will look uneven and squished coming right of the box. Make sure to give it some shaping love with these tips to make sure your perfect tree looks its best with these quick tips:

  • Assemble the tree in it’s stand (most trees come in 3 sections).

  • If you tree is prelit, connect the light cords together according to the directions and plug your tree into your power source.

  • Begin shaping from the bottom and work your way to the top.

  • Most trees can be shaped with the claw method, by pulling the individual branches back towards the base of the tree. It’ll look similar to a claw and help fill the spaces between each layer of branches.

  • Shape out the entire row of branches before moving on to the next level.

  • The branches at the very top of the tree should be shaped more upright.

  • Once you’ve shaped your branches, take a step back and squint at your lighted tree. By doing this you should be able to tell if the lights are spaced out evenly. Reshape branches here and there if your lights seem uneven in places.


HOW CAN I STORE MY TREE? CAN I STORE IT IN THE BOX IT CAME IN?

Improper storage can lead to tree damage. After removing your tree and shaping it, it’ll be very difficult to get it back into it’s originally box without possibly causing damage. Here are our quick tips for storing your tree at the end of the season.

  • Use a Tree Bag: We highly recommend that you do not store your tree int he original box. They never go back in as easily as they came out, and pushing or shoving your tree can damage the lights. 

  • Let Your Tree Cool Down: Allow the lights to settle and cool for 30 minutes or so before taking down and storing your tree. 

  • Store in a dry place: Make sure you are storing your tree in an area where it will not receive any water damage, which can damage your light strands.

  • Inspect: The most convenient time to look for any light issues is at the beginning and end of the season – before you put your tree up, or right before you put it away.


VISIT JEFFREY ALANS FOR AN INCREDIBLE SELECTION OF ARTIFICIAL CHRISTMAS TREES

OVER 200 STYLES - UP TO 12’ TALL

PRICED 50% OFF EVERYDAY